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Terms & Conditions

Welcome to clasa.com.my. Access to and use of this website and the products and services available through this website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Use"). By using the Services, you are agreeing to all of the Terms of Use, which, together with the Privacy Policy, may be updated by us from time to time without notice. You should check this page regularly to take notice of any changes we may have made to the Terms of Use.

 

1. Company Info

We are Clasa. This website and domain name are owned and operated by CLASA EMPIRE, Company Registration No. 002948029-K (’Clasa’) having our business address at 221, 1st floor, Jalan Lp 7/2, Taman Lestari Perdana, Bandar Putra Permai, 43300, Seri Kembangan, trading as www.clasa.com.my.

 

2. Registration

You are required to register to be able to use services or features available to you on this site. You will need to provide information that is current and accurate. You are advised to inform us immediately of any breach of security of your account. Please refer to our Privacy Policy for more info on how we use and protect your data.

 

3. Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please refer to our Shipping & Returns pages for further information.

 

4. Eligibility

To place an Order with CLASA you must be over eighteen (18) years of age. If you are under eighteen (18), you may place an Order with CLASA only with involvement of a parent or guardian.

 

5. Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. 

 

6. Customer Satisfaction

Customer satisfaction is our main priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, please let us know immediately.

 

7. Product policy

We use high quality material to make our product. We have done our best to display as accurately as possible the colors of the products shown on this Website. However, because the colors you see will depend on your monitor,  we cannot guarantee that your monitor’s display of any color will be accurate.

 

8. Payment Policy

We accept Malaysian Ringgit (RM) for transaction. All order can be made via cash deposit through ATM machine, online banking transfer, VISA/MASTERCARD debit card or VISA/MASTERCARD credit card. Please note that we do not accept payment by cheque. In case of international order via credit/debit card, bank will convert the currency using bank’s current exchange rate into Ringgit Malaysia and payment will be done in Ringgit Malaysia. We will ask for prove of payment especially if payment is done using cash deposit machine or manual online banking transfer (not through our website) before proceeding with processing the order.  Customer will receive receipt through email (if provided) or with the product package itself. Customer is advised to keep the transaction receipt for reference until product is safely arrived at customer’s hand. Any taxes imposed is to be paid by customer.

 

 

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